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Nortel Optivity Telephony Manager
Overview
The Nortel Optivity Telephony Manager (oTM) is a sophisticated package of application tools for managing Communication server 1000 and Meridian 1 PbX systems and is an integral part of strategy to help companies lower their total cost of ownership in operating and managing next-generation telephony networks. Companies can rely on Optivity Telephony Manager’s integrated suite of management tools for configuration, control and analysis of their telephony network, either through a Windows graphical user interface (GUI) or Web browser interfaceIn addition, optivity Telephony Manager can be easily integrated with other nortel management products to provide a complete management view of an entire converged network infrastructure
Key Points
• User friendly GUI — Helps customers speed through every day management tasks and shorten the learning curve.
• End-user self management capabilities — Frees up skilled resource.
• Single point of data entry — Results in time savings, increased accuracy and less duplication of effort.
• Consolidated view of network elements — Provides easy access to configuration applications.
• Unified alarm management — Monitors the health of a network from a single window.
• Extended administration reach — Enables access documentation, phone configuration and ClI from anywhere
• Scalable — Add applications and management capacity as required.
• Complete management functionality — Via Windows™ and Web-based management capabilities.
• Affordable solution — For both large and small enterprises.
Features and Benefits
• Single management platform — Optivity Telephony Manager provides a single management platform while other vendors offer multiple management applications that run on disparate operating systems to support different products, releases and applications.
• LDAP synchronization — Provides the ability to link the oTM directory to an external lDaP servernetscape, novell nDs, Microsoft active Directory and Microsoft exchange lDaP servers are supportedsynchronization will save the administrator from having to do repetitive entry of common data.
• Station administration — Simplifies the day-to-day station moves, adds and changes to single and multi-line phonesUsing a graphical telephone display, administrators can define templates, execute global changes, assign DNs and Tns, program feature keys, supports scheduled changes, and much more.
• Web based desktop services — Provide end users with an easy-to-use on-line help; end users can also be given permissions to make feature changes on their phones.
• Alarm management — Provides an alarm collection and processing center for multiple systems and devicesoptivity Telephony Manager receives snMP traps from systems, such as the Meridian 1, Cs 1000 and CallPilot, and stores them in a circular log file on the oTM servernotification is also available via pager, fax, or email when certain alarms are triggered or thresholds exceeded.Filter and forward key alarms to enterprise network Management system (enMs), HP openview and other network management systems.
• Maintenance — Allows administrators to quickly trouble shoot and diagnose potential problems through a Web browserThe maintenance application provides Web access to all of the overlay-based maintenance commands.
• Traffic analysis — Used to analyze switch resources and to forecast growth, it will provide information such as trunk usage, peak periods, processor loads and loop traffic.
• Telecom Billing System — Is a fully integrated telecom costing and billing application.The telecom billing system can collect call records and allocate costs to the appropriate users or departments using flexible cost modelsIt also generates meaningful reports that support multiple currencies.
• Call tracking — Monitor call usage patterns and trends with graphical displaysCall tracking also provides an alarm generating function, which can be set up to warn of unusual calling patterns.
• ESN analysis — Provides a simplified method of setting up least cost routingelectronic switched network (esn) properties can be configured off-line and then uploaded to multiple systemsexisting esn databases can be copied, modified and then uploaded to a new system, saving the administrator hours of configuration timeanalysis also provides a global change capability for an even greater level of administrative efficiency.
• Virtual Terminal service — Provides a single point of connectivity to the nortel Meridian 1 system and other telnet enabled applications (such as Meridian Mail, Integrated Recorded announcer, Integrated Conference bridge, etc) via a terminal emulator that can be launched using a Web browserIt also provides context sensitive online help for nortel Meridian 1 overlays.
• Corporate directory — Enables enterprises to define parameters and generate reports from corporate station and user data that is associated with a terminal number.These reports can include up to 100 different data fields including name, extension, location and department associated with each terminal number.This function is also used to provide the corporate directory information directly on Nortel digital and IP telephones.
• Access server — Offers terminal server-like capabilities and provides the ability to access oTM via command line interface (ClI) and have the input passed through to a specific connected device.